How do I get EPIDIOLEX?

From talking with your doctor to understanding financial support and receiving your prescription antiseizure medication, here's what to expect along the way.

Ellamee,
at age 7 | living with LGS
Ellamee, living with LGS, playing with clay

How to talk to your doctor about EPIDIOLEX

Use the Appointment Preparation Tool to confidently discuss your seizure treatment plan at your next appointment.

Be prepared when you talk to your doctor

Be prepared to get the most out of your next appointment

Doctor icon; talk to your doctor

It’s important to check in with your doctor about your current antizseizure medicines to discuss if the treatment plan is meeting your needs and helping you reach your goals.

Question mark inside a speech bubble icon; ask questions

Your answers to these questions can help you start the conversation with your doctor at your next appointment.

Notepad with pen icon; begin appointment preparation questionnaire

You’ll be able to email yourself your responses and download them to use for discussion at your upcoming appointment.

Greg Grunberg hosting The Care Giver series, talking to a doctor about how to prepare for appointment to ask for EPIDIOLEX® (cannabidiol)

How to prepare for your doctor's appointment

With the right preparation, asking your doctor about EPIDIOLEX can be an effective conversation. Greg is in the office with Dr. Labiner, an epilepsy specialist, to help you plan ahead.

Caregiver providing Greg Grunberg, host of The Care Giver series, advice on when considering changing seizure treatment

A caregiver's advice when considering changing treatment

Considering changing your loved one's treatment? Carmen's been there too. And now she's here for you. Find out how she advocated for her son, Corey, and how you can do the same for your loved one.

How can I get financial assistance

Help may be closer than you think. Financial assistance is available through patient support programs designed to improve access to EPIDIOLEX for eligible patients, including the copay savings program.

97 percent.

EPIDIOLEX is widely accessible, with coverage for 97% of patients nationwide across commercial, Medicaid, and Medicare plans.

9 out of 10.

For many patients, affordability isn’t a barrier. In fact, 9 out of 10 people prescribed EPIDIOLEX pay $0 out of pocket, regardless of insurance type.


The EPIDIOLEX® Copay Savings Program

EPIDIOLEX offers copay assistance for prescription antiseizure medication, making it affordable and accessible for eligible commercially insured patients.*

EPIDIOLEX® (cannabidiol) Copay Savings card

As Little As  

Zero dollars.

Through the JazzCares® Copay Savings Program, eligible commercially insured patients may pay as little as $0 per prescription—helping make access simple and treatment more affordable.

Who may qualify for copay assistance?

*Eligibility criteria:

  • A legal resident of the United States or Puerto Rico
  • Commercially insured (patients are not eligible for this program if they are receiving prescription reimbursement for EPIDIOLEX under Medicare Part D, Medicaid, Medigap, VA/DoD [TRICARE] programs, the Indian Health Service, or any other federal or state-funded healthcare program, or where prohibited by law)

This offer is subject to change or discontinuation at any time without notice. Other restrictions, including monthly and/or annual maximum limits, may apply.

See below for full terms and conditions.† No enrollment is required. Eligibility is assessed as part of the standard benefit investigation process performed by the pharmacy. Any copay benefit will be automatically deducted from the patient’s copay. The copay savings program is not prescription coverage or insurance. Patients cannot seek reimbursement from health insurance or any third party for any part of the benefit received by the patient through this program.

For more information about paying for your medicine, call 1-833-426-4243. Customer service associates are available Monday through Friday, 8:00 AM – 8:00 PM ET (excluding holidays).

Eligible patients may pay as low as $0 per EPIDIOLEX prescription. Monthly and/or annual maximum limits may apply. The copay savings program is only available for residents of the United States or Puerto Rico with a domestic mailing address (no P.O. boxes) who have commercial insurance coverage with out-of-pocket expenses, including copayments, co-insurance, and deductibles. The copay savings program is not valid for beneficiaries of Medicare, Medicaid, VA/DoD (TRICARE) programs, the Indian Health Service or other federal or state healthcare programs, if patient pays for prescription in cash or if patient chooses not to use their insurance coverage. The copay savings program requires a valid, signed prescription for EPIDIOLEX. The pharmacy will bill patient’s insurance for the portion that patient’s insurance plan has agreed to cover. The copay savings program is not health insurance. The pharmacy, patient, or prescriber cannot submit a claim for reimbursement under any federal, state, or other governmental programs or to any third party for any part of the benefit received by the patient through the copay savings program. By using this offer, patients or their representative certify that they will comply with any terms of their health insurance contract requiring notification to their payer of the existence and/or value of this offer. The copay savings program may not be used with any other coupon, discount, prescription savings card, free trial, or other offer. It is illegal to (or offer to) sell, purchase, or trade this offer. This offer is non-transferable. This offer is void where prohibited by law. No purchase necessary. Copay savings program benefits may not be applied retroactively. If patient’s insurance changes, the pharmacy must be notified immediately. Based on patient’s insurance change, patient may no longer be able to participate in the copay savings program. Jazz Pharmaceuticals reserves the right to terminate or modify this program at any time and without notice and in its sole discretion. In administering the copay savings program, Jazz Pharmaceuticals will process patient’s personal information in accordance with Jazz Pharmaceuticals’ Privacy Policy, which can be found at www.jazzcares.com

How EPIDIOLEX gets delivered to you

From prescription to your doorstep in 3 steps

Now that you’ve been prescribed EPIDIOLEX, you’re probably eager to get started. Here’s what comes next:

Your doctor and staff will submit your prescription

Step 1

Your doctor sends the prescription to a specialty pharmacy

Your doctor and staff will submit your prescription. It will be sent to the specialty pharmacy that works with your insurance to determine coverage.

Cell phone icon for EPIDIOLEX® (cannabidiol) nurse navigator

Step 2

Expect a call from the pharmacy

Be sure to have your insurance and prescription information handy when the pharmacy calls.

You can also talk to your specialty pharmacy about the best way to communicate (phone, email, or text).

Look out for a 1-800 number or local number.

You may not recognize the phone number, but it’s important to answer the phone when the pharmacy calls to avoid delays with your EPIDIOLEX shipment.

Truck icon

Step 3

The prescription is delivered to your door

Once your insurance coverage is confirmed, the prescription will be filled and the medicine will be shipped directly to your house.

The aim is to get your prescription filled and delivered to you as quickly as possible, though processing times may vary.

Medicine bottle with syringe

Specialty pharmacies have expertise in preparing and filling medicines like EPIDIOLEX. They fill FDA-approved prescriptions just as traditional pharmacies do. Certain specialty pharmacies can ship your medicine to a local store for pickup. If you are interested in this option, talk to your specialty pharmacy to find out more.

Nurse Navigators are here for personalized support and to answer any EPIDIOLEX® (cannabidiol) questions you may have

Connect with a JazzCares® Nurse Navigator

Your dedicated JazzCares Nurse Navigator is here to make sure you feel supported, provide information, and answer questions throughout your EPIDIOLEX treatment journey.

Easy guide to treatment with EPIDIOLEX® (cannabidiol)

Your easy guide to EPIDIOLEX

Everything you need to know to get started on treatment.